Upgraded from free to Pro – now shows no formatting

WordPress Themes, Plugins and HTML Templates Forums Contango WordPress Theme Upgraded from free to Pro – now shows no formatting

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  • #392
    Anonymous
    Guest

    I had the free version of Contango for my website and recently upgraded to Pro. However, when I uploaded the Pro files to WordPress, the content stayed but I lost all formatting. No matter what I click, the formatting is completely gone. Please help!

    #992
    admin
    Participant

    Hi,
    Please do one of the following steps,

    • Go to Appearance > Contango Options > Press Save Changes – It will load the pro settings forcefully. (Recommended Method)
    • OR , Go to Appearance > Contango Options > General Settings > Check Reset Theme Options > Press Save Changes. (Do this step if the settings are unable to load in the first step)

    Thanks.

    #993
    Anonymous
    Guest

    Thanks for your advice, but my theme is still not working. I’ve tried your advice , tried re-downloading the files, but nothing seems to work. When I upload the Pro theme, my website loses all formatting – i.e. no tables, all Times New Roman font, everything left justified. For now, I’ve switched back to the Free version so that my users can see a readable website, but I would really appreciate your help fixing this issue. Thank you!

    #994
    admin
    Participant

    After upgrading to Contango Pro,

    – Are you looking the Contango Pro admin panel ?

    I am also going to email you for further discussion.
    Thanks

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